Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Common Illness Room

Common Illness Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

A to Z of Health

Pharmacists can also advise on minor illnesses and injuries:


Alternatively you can visit your nearest Minor Injury Unit:

Witney Minor Injury Unit
Witney Community Hospital
Welch Way
OX28 6JJ
Tel: 01865 903841
Open 7 days a week from 10.30am to 10.30pm


If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review Clinic

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with minor cuts, sprains, aches, colds, headaches, rashes, cystitis etc.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse about various conditions such as blood tests, ear syringing, ECG’s, smear tests.

Contact a Nurse

Book an appointment on the phone01865 374242
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone01865 374242

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions


Additional Information

Advice for Vulnerable Patients

Advice and help zone

Advice and help zone

Lets see what we can do…

Learning Disability

Oxford Health Learning Disability Service

Oxford Health Learning Disability Services support adults with learning disabilities in Oxfordshire- and the people who support them- to maintain good mental and physical health.
Find out more


Oxfordshire Care Choices

The social care guide has a wealth of information on finding support in your community as well as getting a care assessment, care homes and more. Find out more

Carers' Centre (North & West Oxfordshire)

Carers Oxfordshire is a free service which offers information, advice and support to someone aged 18 and over, who is looking after someone aged 18 and over, living in Oxfordshire, who could not manage without this help. Find out more

Child Health

Childhood Immunisation Clinics

Clinics are by appointment only. Make an appointment 01865 374242

Well Baby and Child Health Clinic

Parents or Carers will be notified when baby immunisation and development checks are due and will be invited to make an appointment in the clinic at the surgery. Remember to bring your red book with you. Drop in clinics are held at:

Kaleidoscope Children’s Centre (behind Exeter Hall) Fridays 1.00pm – 3.00pm

Yarnton Child Health Clinic at Yarnton Surgery, Rutten Lane first Thursday in the month 2.00pm – 3.00pm


Slapped Cheek Syndrome

Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks. Find out more

Fever in Children

A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever. Find out more

Chicken Pox

Chickenpox is a mild and common childhood illness that most children catch at some point. Find out more

Hand Foot and Mouth Disease

Hand, foot and mouth disease is a viral infection that can affect young children. Find out more


Head lice are tiny insects that live in human hair. They’re particularly common in children. Find out more


a free, private and confidential service where you can be you. Whatever your worry, whenever you need help, however you want to get in touch. We’re here for you online, on the phone, anytime. Find out more

Further information

From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions NHS – Childhood Illness

Drugs and Alcohol

Young Addaction

Young Addaction is a confidential treatment service which provides community support for 10-18 year olds with complex and serious substance misuse issues in Oxfordshire. Find out more

Drugs Helpline

Contact them on 0800 776600

Drug and alcohol addiction clinic

A Drugs and Addictions Counsellor from the Rectory Road Centre sees patients at the Medical Centre. Make an appointment 01865 374242

One You Drinks Tracker - Mobile App

Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.

Download on the Apple App Store

Download on the Android App Store

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.0300 123 6600 Talk online


If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.0300 123 1110

Further information

For more information about the benefits of drinking less, top tips and more visit NHS – Drinking and Alcohol
Alternatively, for more information on how drug misuse can be harmful to your health visit NHS – The Effects of Drugs

General Health

NHS Health Check

Anyone between the ages of 40-74 will be invited for a free NHS health check every 5 years. Find out more

Population screening programmes

Leaflets to support NHS population screening programmes, and guidance on how to order them.


Patient UK

Trusted medical information and support. Find out more

Surgery Door

Whatever you need, we can help open the door to the best information and services for NHS and private healthcare. Find out more

Lab Tests Online

Lab Tests Online UK has been designed to help you, the patient, to better understand the many clinical lab tests that are part of routine care as well as diagnosis and treatment of a broad range of conditions and diseases. Find out more

Physiotherapy Self Help Leaflets

The following booklets have been provided by the Oxford University Hospital Trust.

ACL Reconstruction

Activity Levels

Ankle Sprain



Low Back Pain

Phalangeal Fractures



Screening Resources and Timelines

View our document to find Screening Resources and Timelines.

Screening Resources and Timelines Information Sheet

Cruse Bereavement Care

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. We offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people. Find out more

Age UK

The UK’s largest charity working with older people. Find out more


Coming Out

Stonewall is a charity that campaigns for the equality of lesbian, gay, bi and trans people across Britain. Their advice on coming out as a young person, as an adult and supportive information for parents can be found here. Find out more

LGBTQ+ Oxfordshire

A hub for finding the LGBTQ+ community and support within Oxford. Find more Oxford-based events, advice and resources here Find out more


Switchboard is an LGBTQ+ helpline run by LGBT+ people that provides information, support and referral services for lesbians, gay men and bisexual and trans people. Contactable 10am-10pm every day 0300 330 0630. Find out more

Gender Dysmorphia and Transitioning

Mermaids is a charity that supports children and young people who are transgender and/or gender diverse, their families, and professionals involved in their care. This website provides links to helplines, support groups and many more resources for those seeking advice for themselves or on how to support loved ones. Find out more

An NHS Guide For Young Transgender People

A concise booklet of information and resources for people who are trans or questioning including definitions, advice on coming out and information on the transitioning process. Find out more

Being An Ally

A great article describing some of the do’s and don’ts when supporting a friend who is transitioning. Find out more

Being LGBTQ+ In Later Life

Many issues are the same later in life regardless of your gender or sexuality, but somethings may require special consideration. Find out more

Local Services

Live Well Oxfordshire

Welcome to Live Well Oxfordshire! The website tells you about a range of support services across Oxfordshire for adults (18+), families and carers.

It has information to help you to find your own way to meet any needs for support and care and for you, or a loved one, to lead the lives that you want.

Find out more

Healthwatch Oxfordshire

Welcome to Healthwatch Oxfordshire – we listen, we influence, we have your voice heard. We are the county’s independent health and social care watchdog.

We collect your opinions and experiences to inform and influence those who run your health and social care services. Please tell us how you would like to be treated and cared for so that together we can make a difference!


Kidlington Information

A local directory of services available in Kidlington and District areas. Find out more

Oxford City Council

Information about applying for concessionary bus passes, activities for older people, community transport service, health advice and more. Find out more

Blue Badge Scheme

For more information and to see if you’re eligible and how you can apply visit the Oxfordshire Council website. Find out more

Royal Voluntary Service

We are one of the largest volunteer organisations in the country. Our 35,000 volunteers help older people stay active, independent and able to continue to contribute to society. Find out more

Gov UK

Information about pensions, eligibility, winter fuel payments and more. Find out more

Citizens Advice

Located at St Aldates Oxford, Banbury, Brackley and Bicester. Contact them on 0844 411 1444 Find out more

Long Term Conditions

COPD (Chronic Obstructive Pulmonary Disease)

A nurse-run clinic is held on Wednesday mornings; appointments are available by referral from your GP. Make an appointment 01865 374242

Diabetic Clinic

The doctors see patients with diabetes during their normal surgery hours. Make an appointment 01865 374242

Diabetes UK

As the UK’s leading diabetes charity, our mission is that by bringing people together to work in partnership, we will support those living with diabetes, prevent Type 2 diabetes, make research breakthroughs, and ultimately find a cure. Find out more

Asthma UK

We work to stop asthma attacks and, ultimately, cure asthma by funding world leading research and scientists, campaigning for change and supporting people with asthma to reduce their risk of a potentially life threatening asthma attack. Find out more

Action Asthma

Action Asthma is a site where people learn to take control of their asthma. Find out more

British Heart Foundation

We are the nation’s heart charity and the largest independent funder of cardiovascular research. Find out more

British Lung Foundation

We’re the only UK charity looking after the nation’s lungs. With your support, we’ll make sure that one day everyone breathes clean air with healthy lungs. Find out more

Macmillan Cancer Relief

At Macmillan, we know how a cancer diagnosis can affect everything. So we’re here to support you and help you take back some control in your life. From help with money worries and advice about work, to someone who’ll listen if you just want to talk, we’re here. Find out more

Marie Curie Cancer Care

We’re here for people living with any terminal illness, and their families. We offer expert care, guidance and support to help them get the most from the time they have left. Find out more

National Osteoporosis Society

As the only UK-wide charity dedicated to ending the pain and suffering caused by osteoporosis we are here for anyone affected by the condition, providing help and support for people with osteoporosis now. Find out more


Planning your Pregnancy

If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy. Follow these steps

Further information

Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here – NHS – Your Pregnancy & Baby Guide

Mental Health


If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.116 123 Find out more


Information and Support for all mental health issues. Mind Infoline 0300 123 3393 Find out more


Help, information and support for all those affected by mental illness. Find out more

Mood Gym

Learn cognitive behaviour therapy skills for preventing and coping with depression. Find out more

Sane Line

Contact them on 0845 767 8000

Further information

For more information about mental health, ways to cope with it and more visit

NHS – Mental Health

One You – Feeling Stressed?

Minor Surgery

Minor Surgery Clinic

The doctors perform certain minor operations at the medical centre without the need to attend hospital. These include the removal of cysts, skin tags and suturing. Joint and soft tissue injections are also carried out. You should consult with your GP before booking into a minor surgery clinic. Make an appointment 01865 374242

Private Services

Private Medicals

Dr Wallace will carry out medicals for insurance or other purposes. A fee is charged for such medicals. Please ask reception for a list of current fees. Ask the Reception a Question

Sexual Health

Family Planning Clinic

Contraceptive services are available from all the doctors and the nurses. Cap and coil fittings are done by a female doctor and a family planning trained nurse. Consultations with your partner are welcome where the full aspects of contraception and family planning can be discussed. We also provide emergency contraception (the morning after pill). Make an appointment 01865 374242

Sexual Health Advice Oxford

This website is aimed at everyone who is sexually active and provides information on contraception, STIs, unplanned pregnancy, emergency contraception and sexual assault.




Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK. Find out more


Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year. Get advice now

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice 0845 122 8690

Further information

For more information about Sexual Health topics including a contraception guide visit NHS – Sexual Health

Stop Smoking

Stop For Life Oxon

Have you thought about giving up smoking? Improve your health?

It can offer free help, advice, support along with tips to help you succeed.

Telephone:  0800 122 3790




Action on Smoking and Health (ASH) was established in 1971 (20 January) by the Royal College of Physicians. It is a campaigning public health charity that works to eliminate the harm caused by tobacco. Find out more

Get Support Now

Choose from an app, Quit Kit, email, SMS and face-to-face guidance. Sign up now

Get a Plan

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan. Get a plan now

Further information

For more information about the benefits of stopping smoking, top tips and more visit

NHS – Stop Smoking

One You – Thinking of quitting?

Weight Management

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle. Find out more

Want to get more active

Get help and advice from NHS including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more. Get help now

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight. Find out more

Get started on the nhs 12 Week Weight Loss Plan

The plan is designed to help you lose weight and keep it off. Get started now

Am I a Healthy Weight

Calculation your BMI using this NHS Tools

Further information

For more information about the benefits of losing weight, top tips and more visit

NHS – Weight Loss

One You – How healthy is your food?

One You – How much have you moved today?

Health Review Clinic

Health Review Clinic

Here we can help you monitor your condition

Prescriptions and medicines centre

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?